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ACE-AF-05BeginnerTier 1 · Core

Prompting Fundamentals: Get Better Results from Any AI Tool

Learn a reliable approach to writing prompts that gives you clearer, more useful results from almost any AI tool.

What you’ll explore

  • Explain what a prompt is and why prompt quality directly determines output quality, including why AI tools can sound confident and still be wrong, and why a person always checks and owns the result
  • Construct a well-formed prompt using the five-element framework: Role, Context, Task, Format and Constraints
  • Identify and fix the most common prompting mistakes, and keep private or confidential information out of public AI tools
  • Apply at least three prompt patterns (zero-shot, few-shot and chain-of-thought, with persona and iterative prompting) to real work tasks
  • Iterate effectively when an AI response does not meet the need, by diagnosing the cause and redirecting instead of starting again
  • Build and maintain a personal prompt library for recurring work tasks

Course outline

01What a Prompt Is, Why It Matters, and What AI Can and Cannot Do60 min
02The Five-Element Framework, Part One: Role, Context and Task60 min
03The Five-Element Framework, Part Two: Format, Constraints and Putting It All Together60 min
04Prompt Patterns That Work: Zero-Shot, Few-Shot, Chain-of-Thought, Persona and Iterative60 min
05Iteration, Troubleshooting and Your Personal Prompt Library60 min

Who it’s for

Anyone who uses ChatGPT, Claude, Gemini, Copilot or any other AI tool at work Professionals who feel they are not getting the most out of AI tools Teams who want to standardise their approach to AI prompting