AACEAI SERVICES
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ACE-AH-04BeginnerTier 2 · Practical

AI for Employee Experience

Discover how AI can support employee experience across communication, feedback, onboarding, and everyday workplace needs.

What you’ll explore

  • Use AI to design and improve employee onboarding experiences, giving it the facts it needs and keeping a named human between the draft and the new starter
  • Write AI-assisted internal communications that are clear, warm and engaging, and reuse prompts rather than messages for check-ins, recognition and exits
  • Analyse employee feedback and survey data with AI, producing honest themes, specific actions and a message that closes the loop, while protecting anonymity and escalating safety and conduct concerns
  • Use AI to draft responses to common employee queries faster, with clear rules about which questions go straight to a person
  • Build an AI-assisted employee experience workflow with named human oversight, two prioritised use cases and a transparency note for employees

Course outline

01AI and Employee Experience: Moments That Matter, and Where a Human Stays in Charge60 min
02Designing the Onboarding Sequence: Day 1, Week 1 and Day 3060 min
03Lifecycle Moments Beyond Onboarding: Check-Ins, Recognition, Promotions and Exits60 min
04Turning Feedback into Themes, Actions and an Honest Message Back60 min
05Employee Queries, Your EX Workflow, Human Oversight and Transparency60 min

Who it’s for

HR coordinators and generalists new to AI Managers responsible for team experience and culture People operations and employee experience professionals