ACE-CL-03BeginnerTier 2 · Practical
AI for Meeting Transcription & Notes (Otter, Fireflies)
Use AI meeting tools to capture conversations, organise notes, and turn discussions into reliable next steps.
What you’ll explore
- Compare dedicated AI meeting-intelligence tools (Otter.ai, Fireflies.ai) against built-in platform AI (Microsoft Teams Copilot, Zoom AI) and choose the right one for a given meeting's stakes
- Set up and properly integrate an AI meeting tool with a calendar and video platform, and deliver a clear, non-negotiable recording-and-transcription disclosure to every meeting
- Identify how speaker-attribution errors and AI summarisation hallucination actually happen in a real meeting, and apply a verification habit that catches both before they reach a decision-maker
- Prompt an AI tool specifically enough to extract genuinely usable action items (with owners and deadlines), decisions distinct from general discussion, and a follow-up email in the right tone for its audience
- Design and test a before/during/after AI meeting workflow for a real, recurring meeting, ready to run on the next occurrence
Course outline
01The AI Meeting Tools Landscape: Dedicated Tools vs Built-In Platform AI60 min
02Setting Up Your Tool, Getting It Integrated, and Disclosing It Properly60 min
03Reading AI Transcripts Critically: Speaker Attribution and Summarisation Accuracy60 min
04Extracting Real Value: Actions, Decisions and AI Follow-Up Emails60 min
05Your AI Meeting Workflow: Before, During and After60 min
Who it’s for
Professionals who attend and run meetings regularly and want a genuinely usable written record of what was decided and who owns what Team leads, project coordinators and committee members responsible for meeting minutes, action tracking or follow-up communication Anyone who has left a meeting without a clear written record of what was actually agreed, or spent time reconstructing action items from memory days later