ACE-NS-02BeginnerTier 3 · Specialist
AI for Community Engagement
Plan and improve community engagement with AI support for research, communication, and follow-up.
What you’ll explore
- Apply the cultural sensitivity lens and a basic Privacy Act 1988 awareness to every piece of AI-generated community content, before it is published
- Draft community newsletters and social media content with AI, using a repeatable five-part newsletter structure and genuinely platform-appropriate adaptation across Facebook, Instagram and LinkedIn
- Create volunteer recruitment and induction communications with AI that name a specific role, time commitment and impact rather than a generic appeal
- Produce stakeholder and partner update content and annual report impact stories with AI that lead with real outcomes and evidence, accurately and without overstatement
- Build a two-week community communications calendar with AI assistance, and run a peer cultural-fit review before anything goes out the door
Course outline
01AI for Community Communications: Volume, Voice and Privacy60 min
02Newsletter Writing with AI60 min
03Social Media, Event Promotion and Platform Adaptation with AI60 min
04Volunteer Recruitment and Induction Communications with AI60 min
05Stakeholder Updates, Partner Communications and Impact Stories with AI60 min
Who it’s for
Community engagement coordinators and social workers Volunteer managers and NFP communications staff Social enterprise and community development workers